FAQs

We offer a wide range of natural and organic products, including:

🌱 Seeds: Chia, Pumpkin
🌿 Superfoods: Moringa Powder, Shilajit
💆‍♀️ Wellness Essentials: Face Serums, Hair Oil, Shampoo
🍯 Raw Organic Honey – Coming Soon!

Absolutely! We proudly offer 100% original and natural products, with the assurance of a money-back guarantee - because your trust means everything to us.

Our products are made from 100% natural ingredients and are generally safe for use. However, if you're pregnant, nursing, or have any underlying medical conditions, we advise speaking with your healthcare provider before using them - just to be on the safe side.

Absolutely - it’s designed to be gentle and kind to your skin. If your skin is very sensitive, we recommend doing a patch test first, just to be safe.

Feel free to call or WhatsApp us at 0332 5577779 for quick assistance. You can also reach out via our official Facebook and Instagram pages. Whether you have questions about our organic honey products or anything else, we're here to help and provide all the details you need! 🍯📞

✅Yes! We carefully select high-quality ingredients that are safe and suitable for most skin types. 🌿 You can find the full list of ingredients on each product’s page for complete transparency and peace of mind. 🧴✨

🚫No! Our products are completely free from parabens, sulfates, and other harmful chemicals. 🌿 We’re committed to clean beauty, using natural and organic ingredients that are safe for your skin and the environment. 💚

Most orders are dispatched within 48 hours on business days. You’ll receive an instant confirmation email once your order is placed

Yes, we ship all across Pakistan!

We offer a flat rate of Rs. 200 on all orders- regardless of size or weight

📍 Lahore: 1–2 business days
📍 Other cities: 2–4 business days

If your order is delayed beyond the expected timeframe, please contact us with your order number:

• 📧 Email: helloglownorganic@gmail.com
• 📞 Call: +92 332 5577779
• 💬 WhatsApp: +92 332 5577779

Absolutely! 🛒 Ordering via WhatsApp is quick and easy. Just send a message to 0332 5577779 with the following details:

• Your name
• Phone Number
• Delivery Address
• The product(s) you wish to order

Our customer support team will guide you through the process and confirm your order.

If you choose Bank Transfer or Jazz Cash, please:

• Share a screenshot of your payment as proof
• Send it to +92 332 5577779 (please confirm the correct number
• Note: Verification may take up to 24 hours or more

You can return your item within 10 days of receiving it, as long as it’s unworn, undamaged, and in original packaging. Please contact us via email before initiating any return.

Yes, email notification is required before sending any item back. Returns without prior communication may not be accepted.

❌ Wrong item received
📦 Item arrived damaged or with defective packaging
⚠️ Product has manufacturing defects
⏱️ Delivery was delayed beyond the expected timeframe
🚫 Courier did not allow inspection before payment

You have 10 days from the date of receipt (based on your tracking info or receipt) to initiate a return.